USABL

About us

We help companies optimize their developer experience

Frequently asked questions

How does it work?
For an unmoderated session, you define a series of steps, called a "task." We pay a tester from our pool of qualified developers to record themselves going through your steps. You get actionable insights back.
How often should I be testing?
You should see getting feedback from developers as a constant point of iteration. We have annual and monthly unmoderated testing plans. Please reach out at contact@usabl.dev, and we can hop on a call to help determine your needs.
What is unmoderated testing?
"Unmoderated" means you're not actually present on the call when a developer tries out your product.
What is your mission?
We help companies improve their developer experiences without making it their full-time job to recruit testers and collate feedback.
How do you find developers?
A big part of our time is spent recruiting high quality developers. Whether you need Python developers with prior experience building a GraphQL service, or Node developers who have worked in FinTech, we have contributors in our network who are eager to help you improve your product and meet your business goals.
How are contributors compensated?
Once you sign a subscription with us, you can specify how much you'd like to compensate with guidance from us based on the type of developer you are looking for and stage of your company.
What do I do if I'm unhappy with my feedback?
We offer a 100% satisfaction guarantee. If you are unhappy with a developer's feedback, we'll re-run the task at no cost.

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